eLearning Call Taker Training^Sale

Regular price $99.00

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Description

Master the skills of handling incident calls, including asking the right questions and briefing the Chief Warden. Learn techniques to prevent escalation and ensure a swift response by raising the alarm effectively.

Practical, Scenario-Based eLearning for Real-World Readiness

Our immersive, scenario-based eLearning equips your staff with the practical skills and confidence to handle real-world emergencies effectively. By engaging learners in decision-making situations, we make training accessible, flexible, and tailored to your specific needs — ensuring your team is prepared for any challenge, anywhere, anytime.

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About Call Taker Training

When people from outside of an organisation want to make contact, Reception or other Call Takers are likely to be the first point of interaction. Likewise, when staff members or students discover an incident, their first point of contact is likely to be the reception for the caller.

Therefore, it is important that call takers understand their role and know what is expected of them during potential and actual emergencies.

Who is this designed for:

Call Takers / Reception

What's included:

Use emergency Call Taker Checklist
Use Bomb Threat Checklist
Provide immediate action advice
Understand the escalation process
Support internal emergency response procedures
Broadcast emergency messages
Maintain thorough records of all reported incidents

From small organisations to large enterprises

Organisations are leveraging the valuable resources provided by Bounce

Our Services

Check out our range of Emergency Management Products

Stay prepared with our range of products. From Warden vests, caps, hats, evacuation and emergency kits to emergency equipment, Bounce has you covered and compliant.

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