Your frequently asked questions, answered
What products and services does Bounce Biitz offer?
We offer Emergency Management Core Modules, focused short courses, self-assessment templates, DIY tools, a library of technical resources, and access to a professional community. Share ideas, insights, and best practices with peers while receiving the latest on-demand training.
Who can use Bounce Biitz?
Anyone seeking on-demand eLearning training, DIY tools, or templates to enhance their risk management preparedness, from individuals to teams of all sizes.
What services does Bounce Readiness offer?
Bounce Readiness offer customised, end-to-end services for emergency management, incident management, and business continuity. Our offerings include evacuation diagrams, program reviews, emergency management planning, incident management planning, business continuity planning, simulation exercises, and more. Reach out to us here to discuss your organisation’s requirements.
How do I access the courses and resources I purchased?
Digital product purchases are processed within 24 hours of purchase (excluding weekends and public holidays). You’ll receive an email with your login details to access the Bounce Biitz platform, where all our exceptional emergency management resources are hosted.
What’s included in a Bounce Biitz subscription?
Access a growing library of eLearning courses and digital resources, exclusive discounts on premium risk management tools, member-only access to the Bounce Biitz community, priority customer support, and more. Be the first to enjoy new resources as they’re released—free or at a special subscriber discount. Train smarter—subscribe to Bounce Biitz today!
Can I add team members to my subscription?
Subscriptions are for single-member use. However, many resources in your subscription are designed to empower and prepare your entire organisation and team for emergencies.
Can I enrol multiple team members in a course?
Yes, you can. For example, if you want to purchase 10 seats for Warden Training, simply add 10 units of the course to your cart, provide the team members' details during checkout, and complete the payment. We’ll handle the enrolment and send login details to each team member.
Are updates included in my subscription?
Yes, all updates to products and additional subscriber benefits are automatically included in your subscription.
Can I cancel my subscription anytime?
We trust that you’ll appreciate the value Bounce Biitz offers. However, if you wish to cancel your subscription for any reason, simply email us at info@bouncereadiness.com.au, and we’ll handle the rest.
I have more questions—how can I contact you?
We’re here to help! Call us at 1300 650 954 or email info@bouncereadiness.com.au.